At Roman K Salon, we value our clients and the time our expert stylists dedicate to providing exceptional services. To ensure we can continue to offer the highest quality experience for all guests, we have established a cancellation policy designed to respect the time of both our clients and staff.
Appointment Cancellations & Rescheduling
We understand that life can be unpredictable, and sometimes adjustments to your appointment are necessary. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice. This allows us the opportunity to accommodate other clients who may be waiting for an appointment.
Late Cancellations (Within 24 Hours)
Appointments canceled within 24 hours of the scheduled time will be subject to a charge of 50% of the service cost. This fee compensates our stylists for their reserved time and ensures our business can continue running smoothly.
No-Shows & Same-Day Cancellations
A missed appointment or cancellation on the same day will result in the 50% of the service cost being applied to your account. This policy is in place to ensure fairness to our team and other clients.
Late Arrivals
If you arrive late to your appointment, we will do our best to accommodate you. However, please understand that arriving more than 15 minutes late may result in a shortened service time or require rescheduling. In such cases, a cancellation fee may apply.
How to Cancel or Reschedule
To cancel or reschedule your appointment, please call the salon directly, email us at info@romanksalon.com or use our online booking system. Our team is happy to assist you in finding a new time that fits your schedule.
Why We Have This Policy
Our cancellation policy is designed to ensure fairness and efficiency for all clients and our dedicated staff. By providing sufficient notice, you help us maintain availability and minimize disruptions, allowing us to offer the best possible experience for everyone who visits Roman K Salon.
Thank You for Your Understanding
We appreciate your cooperation and understanding. If you have any questions regarding our cancellation policy, please feel free to contact us. Our team is always here to help ensure your experience at Roman K Salon is seamless and enjoyable.